Privacy Policy

This policy explains how Webolute FZE collects, uses, and protects your personal information when you use our website and contact us.

Last updated: May 28, 2026

Webolute FZE ("Webolute", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit webolute.com (the "Website") or otherwise interact with us, including when you submit an enquiry, subscribe to our newsletter, or communicate with our team.

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Who We Are

Webolute is a digital agency based in Dubai, United Arab Emirates, providing web design, development, digital marketing, SEO, and related services.

Data controller: Webolute FZE
Address: Mimosa Cluster, Madinat Hind 4, Damac Hills, Dubai, UAE
Email: support@webolute.com
Phone: +971 5859 22 123

2. Information We Collect

We may collect the following categories of information:

2.1 Information you provide directly

  • Contact and enquiry details: full name, email address, phone number, message content, and any other information you choose to include in forms on our Website (including the Contact Us page and "Get in Touch" modal).
  • Newsletter subscription: email address when you subscribe to updates from Webolute.
  • Business information: service interest, industry, country, or similar details if you provide them through our contact forms.

2.2 Information collected automatically

  • Technical data: IP address, browser type and version, device type, operating system, referring/exit pages, and general usage data.
  • Usage data: pages viewed, time spent on pages, click paths, and other interactions with the Website.
  • Cookie and similar technologies data: as described in Section 7 below.

2.3 Information from third parties

We may receive limited information from service providers that help us operate the Website, such as security, analytics, email delivery, or spam-prevention tools (for example, Google reCAPTCHA).

3. How We Use Your Information

We use personal information for purposes including:

  • Responding to your enquiries and providing requested information or services;
  • Communicating with you about projects, proposals, support, or follow-ups;
  • Sending newsletters or marketing communications where permitted and where you have opted in;
  • Improving, maintaining, and securing our Website and services;
  • Preventing fraud, abuse, and unauthorized access (including bot detection);
  • Complying with legal obligations and protecting our legal rights;
  • Generating aggregated or anonymized analytics to understand Website performance.

4. Legal Bases for Processing (where applicable)

Depending on your location and applicable law, we process personal data based on one or more of the following grounds:

  • Consent: for example, when you subscribe to our newsletter or submit a form voluntarily.
  • Contractual necessity: when processing is required to respond to your request or take steps before entering a contract with you.
  • Legitimate interests: such as improving our Website, securing our systems, and communicating with prospective clients, balanced against your rights.
  • Legal obligation: where we must retain or disclose information to comply with applicable laws.

5. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Service providers: trusted vendors who assist us with hosting, email delivery, security, analytics, or customer communication, subject to appropriate confidentiality and data protection obligations.
  • Legal and safety requirements: when required by law, regulation, court order, or governmental request, or to protect the rights, property, or safety of Webolute, our users, or others.
  • Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, where personal data may be transferred as part of that transaction.

6. International Data Transfers

Your information may be processed in the United Arab Emirates and in other countries where our service providers operate. Where personal data is transferred outside your country, we take reasonable steps to ensure appropriate safeguards are in place, in accordance with applicable data protection requirements.

7. Cookies and Similar Technologies

Our Website may use cookies, pixels, and similar technologies to enable core functionality, remember preferences, analyze traffic, and improve user experience.

Types of cookies we may use include:

  • Strictly necessary cookies: required for the Website to function properly.
  • Performance/analytics cookies: help us understand how visitors use the Website.
  • Functional cookies: remember choices you make to provide enhanced features.

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

8. Google reCAPTCHA

We use Google reCAPTCHA on forms to protect against spam and abuse. reCAPTCHA may collect hardware and software information and send it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of data and our relationship with you (for example, active enquiries, client records, or marketing subscriptions).

10. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of your personal data, subject to legal exceptions;
  • Object to or restrict certain processing activities;
  • Withdraw consent where processing is based on consent;
  • Opt out of marketing communications at any time.

To exercise these rights, contact us at support@webolute.com. We may need to verify your identity before responding to your request.

12. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

13. Third-Party Links

Our Website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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